Contact

DawnShft is a private trading operating system product. Use the channels below for product questions, billing support, or privacy requests.

Support

For account, billing, or product questions, email support@dawnshft.com. Include the email address associated with your DawnShft account and any relevant transaction or subscription details so the request can be located quickly.

Billing and refunds

Subscription charges are processed by Paddle, our Merchant of Record. For refund or billing questions, see the Refund Policy and contact support with your account email and transaction information.

Privacy

Privacy requests and questions are covered in the Privacy Policy. You can also reach us at support@dawnshft.com.

Response time

We aim to respond to support messages within two business days. Priority support is available on Pro plans.